Restyla Support

We're here to help.

Questions, feedback, a scheme you wish we had, or a billing issue? Email us — we reply within 24 hours.

support@byanton.dev

Writing from inside the App (Settings › Contact support) fills in your app version and support ID automatically, which is what we need to look anything up.

Frequently Asked Questions

What does Restyla actually do?

It restyles a room you already have. You photograph it, and Restyla returns the same room — the same walls, the same windows, the same cornices, the same camera position — with different furniture in it. It is not a generic "beautiful room" generator; the whole point is that you recognise the place.

How do I get a good result?

Stand in the doorway with the lights on and get the floor, the ceiling and at least one window in frame. A photograph taken from the middle of the room, cropped tight, in portrait, with the lights off gives the model almost no architecture to keep — and a drifted room is worthless if you are planning anything real. The App coaches this before you spend anything.

What is a "room"?

One room is one generation. Asking for three schemes at once spends three. A room is only deducted when a picture actually arrives — a failure costs you nothing. Unused rooms stay on your balance.

Can I use my own reference picture, or just describe what I want?

Both. A picture you bring is read for its colours and materials only, never its layout — that is how a designer actually uses a reference, and copying a picture's layout would make every disappointing result your own fault. You can also just write what you want in your own words, with or without a scheme selected.

Will it keep my piano / my grandmother's sofa?

Name it. There is a field for anything that must survive the restyle, and it travels into the instruction. Say what it is and roughly where it stands.

Are the results real furniture I can buy?

No, and we will not pretend otherwise. Restyla shows you a direction — a palette, a set of materials, a way of arranging the room. Nothing in a result is a purchasable product, and matching a generated sofa to a real one is a problem nobody has solved honestly yet. What we do give you is a written material specification with every scheme, which is the thing you can actually take shopping.

Why won't it tell me what anything costs?

Because a number we invented would be wrong wherever you live. Instead the App asks what your budget allows and shows you the proportions a decorator works to — how much of it belongs on the rug, the seating, the lighting — and multiplies them by your own figure, on your own device, in your own currency. A share is true in every market; a price is not.

Can I keep a whole flat consistent?

Yes. Group rooms into a project, and use "match a room you've done" — an earlier result travels as a second reference so the next room reads as the same home rather than a different one. You can then send the whole project as an A4 document, one spread per room, today beside as-it-could-be.

Are my photographs private?

Your finished rooms are stored only on your device. The photograph you submit does leave your device — it has to, because the model that redraws it runs on a server — and it is deleted automatically: originals after 2 hours, results after 24, by a scheduled sweep rather than a setting someone can forget. It is never used to train a model, never sold, and never shared with advertisers. There is no account, no sign-in, and no analytics SDK in the app at all. Full detail in our Privacy Policy.

A generation failed. Did I lose a room?

No. Rooms are charged on delivery. If nothing arrived, nothing was spent. If you closed the App mid-generation, open it again — it collects the result rather than starting over.

How do I cancel my subscription?

On your device: Settings › your name › Subscriptions › Restyla. Cancel at least 24 hours before the period ends. Deleting the App does not cancel a subscription.

How do I get a refund?

Purchases are processed by Apple, so refunds are handled by Apple. Request one at reportaproblem.apple.com. If something went wrong on our side, email us first at support@byanton.dev and we'll help you make the case.

I bought rooms on another device / reinstalled. Where are they?

Tap Restore on the plan screen. That re-reads your Apple purchase and restores your subscription. Note that your archive lives on the device and is not restored — there is no account, which is also why we never see your rooms.

Can I use the results commercially — a property listing, a client?

Yes, the results are yours. One thing to be careful about: a generated image is a visualisation, and where the law or a listing platform requires you to say so, say so. Do not present it as a photograph of the property's current state.

I have a feature idea, or a scheme you should add.

Please send it — support@byanton.dev, or Settings › Send feedback in the App. Several of the collection's schemes exist because someone asked.

Still need help?

Email support@byanton.dev and we'll get back to you within 24 hours. See also our Privacy Policy and Terms of Service.

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