Physiq Support

What is Physiq?

Physiq is an AI physique-rating app. You photograph your physique and Physiq's AI estimates an overall score (0–100), a tier and an estimated percentile, plus a metric breakdown (such as muscularity, leanness, V-taper, definition, symmetry, proportion and face), a body-part breakdown, and a short written read-out. You also get a personalised level-up plan, progress tracking over time, and an optional shareable card.

Is the Physiq score medical or fitness advice?

No. Physiq is an entertainment and motivation tool. Your score is a subjective AI opinion — not a medical, fitness, or body-composition measurement, not a body-fat percentage, and not a diagnosis. It is not a substitute for a doctor, dietitian, or trainer, and a single score is not a measure of your worth, health, or attractiveness. Always consult a professional before starting a new diet or exercise program. If rating your body causes distress, or if you have or are at risk of body dysmorphia or disordered eating, please step away and consider reaching out to a qualified professional or local support line.

How does the AI scan work, and is my data private?

When you run a scan, the photo you capture or choose is sent through our Cloudflare Workers proxy to Google Gemini 2.5 Flash (via Google Vertex AI) to estimate your score and metrics. It's processed in real time, not stored on our servers, and not used to train AI models. No account, no location, no ads, no third-party analytics, no tracking. See our Privacy Policy for full details.

Where are my photos and results stored?

All of it — your scans, photos, results, body metrics and progress — lives on your device. We keep no server-side copy. The photo you submit is only used in-flight for that one scan and is never written to disk on our proxy. Deleting the app permanently erases everything, and your data does not sync between devices.

How accurate is the score? Why did it change?

It's a subjective AI estimate, not a lab measurement, so it can vary with lighting, pose, angle, distance and pump. For the most consistent results, use even lighting, a neutral background, a straight-on full-body framing, and the same conditions each time you re-scan.

What do the metrics mean?

Alongside the overall score, Physiq breaks your physique into aesthetic metrics (such as muscularity, leanness, V-taper, definition, symmetry, proportion and face) and a body-part breakdown (such as shoulders, chest, arms, back, abs and legs). They're informational nudges to show where you're strong and where there's room to grow — not clinical measurements.

What is the "potential" score and the plan?

"Potential" is an on-device projection of where your physique could reach, and the level-up plan is a personalised set of focuses based on your result. Both are gentle estimates for motivation, not guarantees of any outcome.

What does Physiq Pro cost, and what do I get?

Physiq Pro unlocks your full results and ongoing scanning. It's offered as an auto-renewing subscription (such as weekly and annual) and may also be offered as a one-time lifetime purchase. Prices vary by region and are always shown in the app before you confirm — the price displayed at purchase is authoritative. Any discount is shown clearly at the point of purchase.

How do I manage or cancel my subscription?

Manage or cancel anytime in Settings → Apple ID → Subscriptions. Cancellation takes effect at the end of the current billing period. A one-time Lifetime purchase, where offered, never renews.

I already paid — how do I restore my purchase?

Open the app's Profile screen and tap Restore purchases. This re-checks your Apple ID for an active subscription or lifetime purchase and re-enables Pro. Make sure you're signed in with the same Apple ID you bought with.

How do I get a refund?

Purchases are processed by Apple, so refunds are handled by Apple. Request one at reportaproblem.apple.com. If something went wrong, email us first at support@byanton.dev and we'll help.

I have a feature idea or feedback.

We'd love to hear it — email support@byanton.dev. Real user feedback shapes what we build next.