CalBae Support

What is CalBae?

A calorie & macro tracker for women whose daily targets gently adapt to your menstrual cycle. Snap a photo of your meal (or describe it) and CalBae's AI estimates the calories, protein/carbs/fat, and a set of wellness "Glow Scores" (Beauty, Mood, Bloat). It also includes a cycle calendar, phase-aware guidance, progress trends, and gentle reminders.

Is CalBae medical or nutritional advice?

No. CalBae is a general wellness tool. Calorie targets, cycle-phase guidance, and Glow Scores are estimates, not medical, nutritional, or diagnostic advice, and not a substitute for a doctor or dietitian. Cycle info is an estimate — not a contraceptive or fertility method. If you're pregnant or breastfeeding, have a medical condition, or any history of disordered eating, please talk to a professional.

How does the AI scan work, and is my data private?

When you scan or describe a meal, the single photo or text you submit is sent through our Cloudflare Workers proxy to Google Gemini 2.5 Flash (via Google Vertex AI) to estimate the nutrition. It's processed in real time, not stored on our servers, and not used to train AI models. No account, no location, no ads, no tracking. See our Privacy Policy for full details.

How accurate are the calorie numbers?

They're careful estimates from a photo or description — helpful for awareness, but not lab-precise. You can tap any value to edit it, adjust the portion, or re-run the analysis before saving. For best results, frame the whole plate in good light.

Where is my data stored?

All of it — meals, photos, body metrics, and cycle history — lives on your device. We keep no server-side copy. Deleting the app permanently erases everything, and data does not sync between devices.

How does the cycle adaptation work?

From the last-period date, cycle length, and period length you enter, CalBae estimates your current phase and gently nudges your daily targets and guidance (for example, a little extra room in the luteal phase). You can update your cycle anytime in Profile → Cycle, and log a new period start from the Cycle tab so it learns your real rhythm.

What's free, and what's CalBae Pro?

You get a limited number of free AI scans to try CalBae. Pro unlocks unlimited scans, cycle insights, and Glow Scores. Weekly is $7.99 (with a 3-day free trial for new subscribers); Yearly is $49.99 (best value). Prices may vary by region; the price shown in the app at purchase is authoritative.

How do I start, manage, or cancel my subscription?

Start a trial or subscribe from the paywall in the app. Manage or cancel anytime in Settings → Apple ID → Subscriptions (there's also a "Manage subscription" shortcut on the Profile screen). If you cancel at least 24 hours before the trial ends, you won't be charged.

I already paid — how do I restore my purchase?

Open the app's Profile screen and tap Restore purchases. This re-checks your Apple ID for an active subscription and re-enables Pro. Make sure you're signed in with the same Apple ID you bought with.

How do I get a refund?

Purchases are processed by Apple, so refunds are handled by Apple. Request one at reportaproblem.apple.com. If something went wrong, email us first at support@byanton.dev and we'll help.

I have a feature idea or feedback.

We'd love to hear it — you can send wishes and suggestions straight from Profile → Suggest a feature in the app, or email support@byanton.dev. Real user feedback shapes what we build next.